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You can learn many things you didn't know about your business by getting valuable feedback from your customers. Your customers may buy your main product just to get the free gifts. Your visitors may think it's to hard to navigate through your web site. By knowing this type of important information you can improve your web site, products/services, advertising, and marketing. Below are nine techniques you can use to get valuable feedback from your customers.
-Create an online community for your customers. Include a chat room, message board, e-mail discussion list on your site for customers to participate in. You can regularly moderator these communities to see what your customers are saying about your business. -Give away your products to a group of your customers. Ask them to use and review the product. Ask them to fill out an evaluation form and send it back. Some customers may fill them out, some may not, but the feedback you do get will be valuable. -Offer your web site visitors an online product or service from your web site at no cost. It could be an ebook, search engine submission, consulting via e-mail, web design, etc. In return, ask them to fill out a short survey about your web site, products or services you're selling, customer service, or your web site. -Create a customer focus group. Invite ten to twenty of your most loyal customers to meet regularly. They will give you ideas and input on how to improve your customer service. You could pay them, take them out to dinner or give them free products. -Stay in contact with customers on a regular basis. Offer them a free e-zine subscription. Ask customers if they want to be updated by e-mail when you make changes to your Web site. After every sale, follow-up with the customer to see if they are satisfied with their purchase. -Make it easy for your customers to contact you. Offer as many contact methods as possible. Allow customers to contact you by e-mail. Hyperlink your e-mail address so customers won't have to type it. Offer toll free numbers for phone and fax contacts. This will make it easy for your customers to voice their opinions. -You could regularly contact customers on birthdays or holidays. Send thank you gifts to lifetime customers. E-mail them online greeting cards on holidays or birthdays. Call them personally to wish them a happy holiday. You could them follow-up with a survey or ask them if they're happy with your business. -Invite your customers to company meetings, luncheons, workshops or seminars. Create special events for your customers like parties, barbecue's, dances etc. Make a point for yourself and your employees to interact with them at these event to get valuable feedback for your business. You could use a couple or all of the techniques listed above to get valuable customer feedback. These aren't the only ways, be creative and come up with some of your own. === For more information on how to publish your own ebook, and to get your own copy of our free self publishing ebook, go to Article reprint requirements:
IS THE TIME TO FIX THE NEXT TEN YEARS…
Back to MLM Consultants Training ARTICLES DIRECTORY & self help books page HOME PAGE free self help books for MLM Consultants training & small business resources … ================================================================= The self help books & small business resources for business entrepreneurs contents are solely the opinion of the author and should not be considered as a form of therapy, advice, direction and/or diagnosis or treatment of any kind: medical, spiritual, mental or other. If expert advice or counseling is needed, services of a competent professional should be sought. The author and the Publisher assume no responsibility or liability and specifically disclaim any warranty, express or implied for any products or services mentioned, or any self help techniques or practices described. The purchaser or reader of this publication assumes responsibility for the use of these self help books & small business resources for business entrepreneurs materials and information. Neither the author nor the Publisher assumes any responsibility or liability whatsoever on the behalf of any purchaser or reader of these self help materials. The self help books & small business resources free MLM Training tools for MLM Consultant Success site has articles about MLM Business Free MLM Lead for direct sales vacancy, direct sales tips for MLM nutrition supplement and marketing network secret selling and free advice about MLM Business Free MLM Lead network marketing tools and training for direct sales home party business. Directory of network marketing articles for MLM Business Free MLM Lead MLM consultant direct sales recruiting, including direct sales opportunity and network marketing consultant network marketing lead generation self help book resources, along with strategies for networking moms in home based business, MLM Business Free MLM Lead including free multi level marketing success network marketing strategy free self help books & article resources for MLM Business Free MLM Lead MLM opportunity business internet for network marketing leads who want work at home business opportunity. Providing you with easy to find self help books on MLM Business Free MLM Lead MLM home based business network marketing training tools and tips. Network marketing articles Directory about MLM Business Free MLM Lead MLM consultant website, MLM business and MLM Business Free MLM Lead network marketing internet business best network marketing company with free monthly network marketing magazine and also selection of free directory of books on network marketing tools and tips================================================================= color=green>size=1> HOME PAGE self help books & business resources for network marketing & direct sales tools
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-Use surveys and questionnaires regularly to improve your business. Publish them on your web site, e-zine, print newsletter, direct mail material, include them with product shipments or inside product packages. Post them on appropriate online message boards, e-mail discussion lists and newsgroups on the internet. 
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